Direct Home Service
All Systems OperationalLast checked Sep 12, 2:06 AM UTC
SP PortalOperational
Sep 1, 202699.95% uptimeSep 12, 2026
Client PortalOperational
Sep 1, 2026100.00% uptimeSep 12, 2026
APIOperational
Sep 1, 202699.77% uptimeSep 12, 2026
September 2026

Past Incidents

Sep 11, 2026

SP Portal is unreachableSP Portal
Investigating-Automated detection: The operation was aborted due to timeout9:22 PM UTC
Resolved-Automated detection: service has recovered and is operational.9:24 PM UTC
SP Portal is unreachableSP Portal
Investigating-Automated detection: The operation was aborted due to timeout1:16 PM UTC
Resolved-Automated detection: service has recovered and is operational.1:18 PM UTC

Sep 10, 2026

API is unreachableAPI
Investigating-Automated detection: The operation was aborted due to timeout9:12 PM UTC
Resolved-Automated detection: service has recovered and is operational.9:14 PM UTC
SP Portal is unreachableSP Portal
Investigating-Automated detection: The operation was aborted due to timeout4:28 PM UTC
Resolved-Automated detection: service has recovered and is operational.4:30 PM UTC

Sep 6, 2026

SP Portal is unreachableSP Portal
Investigating-Automated detection: The operation was aborted due to timeout11:26 PM UTC
Resolved-Automated detection: service has recovered and is operational.11:28 PM UTC
API is unreachableAPI
Investigating-Automated detection: The operation was aborted due to timeout2:04 AM UTC
Resolved-Automated detection: service has recovered and is operational.2:38 AM UTC

Sep 3, 2026

API is unreachableAPI
Investigating-Automated detection: fetch failed7:28 PM UTC
Resolved-Automated detection: service has recovered and is operational.7:30 PM UTC

Sep 2, 2026

API is unreachableAPI
Investigating-Automated detection: Failed to parse health response4:04 AM UTC
Resolved-Automated detection: service has recovered and is operational.4:06 AM UTC

Aug 29, 2026

API is unreachableAPI
Investigating-Automated detection: The operation was aborted due to timeout8:56 AM UTC
Resolved-Automated detection: service has recovered and is operational.8:58 AM UTC